Privacy policy

This privacy and cookies policy outlines the rules for processing personal data and the use of cookies within the Application available on the website www.cashcollector.eu.

1. The administrator of your personal data collected through the Application is Cash Collector Sp. z o.o., with its registered office in Lublin, address: ul. Tomasza Zana 11A, 20-601 Lublin, Poland, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court in Lublin, VI Commercial Division of the National Court Register under KRS number 0000886186, VAT number: 7123415311.
2. You may contact the Administrator at any time regarding the processing of personal data at the email address: biuro@cashcollector.eu.
3. The Application available on the website www.cashcollector.eu uses cookies to properly execute the Agreement for you by Cash Collector, improve its functionality, facilitate the use of the Application, ensure appropriate security, and for informational and statistical purposes. These files do not collect personal data, do not change the configuration of your computer, are not used to install or uninstall any computer programs (such as viruses or trojans), do not interfere with the integrity of the Client’s IT system or data, and are not processed by other websites.
4. The basis for processing your personal data is the request to conclude an agreement (Article 6(1)(b) of the General Data Protection Regulation – GDPR) and the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR) in the form of reliable execution of the Agreement and the recovery of receivables through the Application.
5. Your personal data may beprocessed for the following purposes:

   1. the conclusion and performance of the Agreement, including providing access to the Application, enabling the use of its features such as conducting amicable debt recovery,
      commissioning Cash Collector to conduct debt recovery at the judicial and enforcement stages, and communication with Cash Collector,
   2. providing Cash Collector with documents and data for the purpose of debt recovery,
   3. handling complaint procedures,
   4. accounting and tax purposes,
   5. fulfilling legal obligations imposed on Cash Collector towards authorized authorities and institutions,
   6. conducting market research and analyzing customer preferences to improve the quality of services provided by Cash Collector.

6. Providing personal data is voluntary, but its processing is necessary for registering and using an account in the Application and for the conclusion and performance of the Agreement.
7. After the Agreement’s duration has ended, Cash Collector stores and processes personal data for the period necessary to fulfill all rights and obligations and to pursue claims arising from the legal relationships binding Cash Collector, or if necessary to clarify circumstances of unauthorized use of services, or if their processing is required by applicable law (e.g., to document compliance with legal requirements, including enabling their control by public authorities), or if it is required by the legitimate interest of Cash Collector, but no longer than for a period of 5 years.
8. The recipients of your personal data may include:

   1. Selected subcontractors, common courts, judicial officers, and other state authorities or entities whose involvement is necessary for the performance of the Agreement within Poland.
   2. Selected subcontractors, courts, judicial officers, and institutions or entities necessary for the performance of the Agreement in third countries.

9. In the event of the necessity to perform the Agreement for Debtors based outside the European Economic Area, Cash Collector may transfer personal data outside this area.
10. You have the right at any time to access your personal data, request its rectification, correction, modification, transfer, limitation of processing, as well as object to its processing or request the limitation of processing, deletion, and cessation of personal data processing.
11. Your personal data is not processed in an automated manner, including in the form of profiling.
12. Cash Collector has appropriate technical and organizational measures and guarantees the proper performance of obligations related to personal data protection as required by applicable law.
13. If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the supervisory authority under the GDPR, i.e., with the President of the Personal Data Protection Office.
14. The full rules for personal data processing are defined in the Application’s Terms and Conditions available on the website www.cashcollector.eu.